Frequently Asked Questions
1. HOW LONG DOES DELIVERY TAKE?
The average delivery time is 8-14 business days, depending on location and shipping method.
2. I HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO?
Click here to track your order. You can find your order number in the order confirmation.
3. HOW CAN I CONTACT POLARSUPPLY?
You can contact us via the contact form below. We are available 24 hours a day, seven days a week. We aim to respond within 24 hours and are happy to assist you.
4. MY ORDER IS DAMAGED, WHAT SHOULD I DO?
If your order is damaged, we ask you to send a photo of the product clearly showing the damage. This will help us resolve the issue as quickly as possible.
The average delivery time is 8-14 business days, depending on location and shipping method.
2. I HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO?
Click here to track your order. You can find your order number in the order confirmation.
3. HOW CAN I CONTACT POLARSUPPLY?
You can contact us via the contact form below. We are available 24 hours a day, seven days a week. We aim to respond within 24 hours and are happy to assist you.
4. MY ORDER IS DAMAGED, WHAT SHOULD I DO?
If your order is damaged, we ask you to send a photo of the product clearly showing the damage. This will help us resolve the issue as quickly as possible.